Archive for January 3rd, 2008
N.W sites
I hate networking sites. I get emails from people asking me to join communities like the “Maruthi Swift white color” Sometimes I get a yellow rose or a red one and I click on it and find that I need to register to get that ‘rose’ Some invite me to be their friend. I don’t even know them. They wish me for New Year.
Hi how are you Happy new year Friend
(I was happy that he remembered me for this New Year when I found this)
<To scrap to multiple friends click here> L
Some invite me to join wayn gain or pain. Sometimes I wish i didn’t have an email id.
Update : Now someone has send me a soft drink !!from shtyle..
The ‘Customer Care’less
Today my wife received a credit card (which she has not applied for) from The Bank. I suggested calling up the Customer ‘care’ to sort out the issue.
10:00 AM
Automated voice “ Thanks for calling us. Happy new year to you and your family and …………….”
10:04 AM
Automated voice “Dial 1 for…dial 2 for…. dial 3…. Dial 49………”
Beep (1)
10:05 AM
Automated voice “Dial 1 for… dial 2 for… dial 3 for”
Beep (2)
10:06AM
Automated voice “Dial your 10 digit Account number or ATM debit card number or Credit card number”
Beep Beep Beep Beep beep beep beep beep beep beep
10:07 AM
Automated voice “Please Dial your TPIN”
Beep Beep beep beep
10:08 AM
Automated voice “Your balance is Rs X, last salary credit is Rs X. Your withdrawal balance is Rs Y”
Wife “ How do I get to the customer care”
Me : “Try 9”
Beep (9)
Automated voice “Sorry that input cannot be recognized. Dial1 for… Dial 2 for…..”
Beep (1)
Wife “Arrgh”
Automated voice “Dial 1 for dial 2 for dial 3 for……”
Beep (9)
10:10 AM
Automated voice “Please wait while I transfer your call to our customer service executive”
(it took 10 mins and 100 years of patience to connect )
Automated voice “All our executives are busy. Your call is important to us ( yeah right)”
10:12 AM
Customer care (CC) : “Good morning How may I help you”
Wife : “See I dint apply for a credit card and how come you sent me one”
CC : “Surely I can help you with that. Happy new year”
Wife :”Could you please let me know whether this card is charged?”
CC : “surely I can help you with that. I need to confirm a few things”
Wife : “But I typed the TPIN right? Why do you need to ask me the security questions?”
CC : “Well its out security policy…………………blah blah”
<after verifying questions>
10:16 AM
CC : “Thank you for verifying the security check”
Wife “Okay. Now could you pleeeease tell me why you sent me this card? Should I open the packet?”
CC : “NO. Please don’t open it”
Wife “Okay”
CC : “Please tell me the card number”
Wife “How do I know the card number?”
CC “Its on the card ma’am”
Wife “So I can open the package?”
CC “ hmm Oh okay you can open the package?”
Wife (losing it) “What are you talking about?”
CC “Please open the package m’aam”
Wife “ Aaargh”
Wife “The card number is…….”
10:20AM
CC “I am afraid I have to connect you to the credit card dept”
Wife “Wait….” Beep
Automated voice “Please wait while I transfer your call to our customer service executive. All our executives are busy. Your call is important to us”
10:23 AM
CC (another lady): ““Good morning How may I help you”
Wife : “See I dint apply for a credit card and how come you sent me one”
CC : “Surely I can help you with that. Happy new year”
Wife :”Could you please let me know whether this card is charged?”
CC : “surely I can help you with that. I need to confirm a few things”
Wife : “But I typed the TPIN right? I have already gone through all that?”
CC : “Well its out security policy…………………blah blah”
<After verifying questions>
10:30AM
Wife “Could you please let me know if this card is charged or not. That’s the only thing I need to know”
CC : “this card? No this is life time free card”
CLICK !
Wife ‘Aarrgh”
30 mins to know that card is free of charge. I mean how worse this system can be? I can understand the security check and all that. Why can’t they just have one direct button to the customer care? That’s all I ask for !!!
The Pest Control (The End)
Hoorraaaaaayyyy.. I am back from my vacation and I am surprised to see that the ‘pest controlling’ worked !!!!!!!!!!!!!!
So the ‘atta thing’ worked after all !.
