THE CRAPBOOK

My wife bought a new samsung cdma phone from a tataindicom store for her mother. Her mother has been using the same old Haier phone for the past 3 years. To our surprise the old sim did not work in the new cdma phone. The tata indicom executive was however not surprised.
“You have to get the MIN programmed at the nearest samsung service centre” He said.
WHAT?
I just bought a new phone and I have to go straight to the service centre.
And to add to the surprise (ours) the new sim that came along with the phone did not work with the old phone either.
So its like either we have to use the new connection (SIM) with the new phone or get it fixed.
“Its your choice” whispered TATA indicom in my ears.

I remember around 2 years back I used a tataindicom connection which had no sim, and when I approached a service centre to buy a new phone, they turned me down by saying that I should probably get a new connection as all the phones now come with SIM.
And now they have changed the SIM #1 to SIM #2. (I am not sure if they have SIM #1.1 and so on in b.w).

One more thing that really piss me off is the call they give me to my wife’s tataindicom cell (which is in my name by the way and I pay the bill as well ).
“Sir we have new offers” Voice
“Wow, what is it?” Me
“Buy a new tata indicom connection and get 1000 minutes free” Voice
“But I have a connection already, why would I NEED a new connection?” Me
“err, buy a new connection and get 1000 minutes free” Voice
“Are you out of your mind?. Shouldn’t you be calling me, if you have offers for the same connection I am CURRENTLY USING???” Me
Click.

But they atleast acknowledge that I am a tataindicom customer. I use a vodafone cell, read this one :
<<>>
Me “Hello”
Voice “Sir, I am calling from vodafone, Do you have a prepaid or postpaid connection?”
Me : “Where did you say you are calling from?”
Voice : “Vodafone sir”
Me : “Then you should be telling me”
Voice : “err” Click.
<<>>

Back to tataindicom.
 6 new phones & 4 different service providers later, for the first time in my life, I took my latest samsung phone directly to a service centre !!!!!!!!

I guess tataindicom always expect the customer to buy new connections and get rid of your old number, mobile, sim, the guarantee card and other crap that comes along with it etc etc to thrash. As a customer I would rather throw all that away and get a new connection from………Vo…..Air………….Reli……..Spi……Ide………..

oops, I will just do what ever you say sir.

Mobile subscribers have a reason to celebrate. This is an update to my post DND.Many commented saying that they are getting calls from telemarketers even after registering.  This is the latest information from today’s TOI Bangalore edition.

TRAI plans hefty fines for pesky calls

Shalini Singh | TNN

New Delhi: Mobile subscribers registered with the national donot-call (NDNC) registry have reason to rejoice. Giving in to the growing outrage over the menace of unsolicited calls and SMSs, the Telecom Regulatory Authority of India has announced stiff penalties on telecom service providers and telemarketers.
   The regulator said on Monday that for the first unsolicited communication, a service provider would have to pay a penalty of up to Rs 5,000, which could go up to Rs 20,000 for each subsequent communication. A telemarketer would have to pay a penalty of Rs 500 for the first unsolicited communication, and Rs 1,000 for every subsequent communication.
   The Times of India had reported on January 17 that TRAI was planning such a strict regulation.

So guys go ahead and complain to your service provider in case you receive an unwanted call.

How irritating it is at time when you are in a meeting or at the hospital when you get a call offering you a credit that you already have? Or asking you to take an insurance policy that you don’t need?

National Do No Disturb/Call Registry for your rescue !

I am not sure if you guys know about this. It takes 4 weeks to be registered. I got my confirmation the other day.

Register your number with the national Do Not call/ Disturb Directory of India.

Now TRAI is planning to introduce fines for the unsolicited caller up to Rs 20,000 !