Category Companies

Somewhere customer is cared.

I wrote a couple of customer care related posts in my blog earlier. Its not unknown that customer care does not exist in India. Its mostly ‘customer cares but the company doesn’t’ .  Links to my previous posts :- 1) How I do not get any replies 2)My experience with Tata indicom. 3)Customercare less 4)Tips […]

noreply@customerservice.com

“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor […]

Overheard

Conversation b.w two IT ‘Professionals’ (Overheard)  Professional 1 : ‘Hey heard that you got an offer from a new firm?’ Professional 2 : ‘Yeah I did, I joined the company too’ Professional 1 : ‘How’s the package?’ Professional 2 : ‘ Well its not just the package. There is growth, new challenges and new technologies’  […]

Why techies should move to Trivandrum?

This post is also on mutiny.in Having worked out of Trivandrum for more than two years for a software company I am sure that city has everything you could ask for. I  thought of writing this post after the common response I get from my colleagues out here in Bangalore when I tell them that I […]

Cabbies n quick money !

 There was nothing unusual about my cab driver for today ( he was driving the car with one hand on the steering wheel and one on his cell phone, after quickly overtaking the car in the front, he switched gears while handing me the route sheet.. In the mean time he managed to shows signs […]