Tag Archives: customer care

Somewhere customer is cared.

I wrote a couple of customer care related posts in my blog earlier. Its not unknown that customer care does not exist in India. Its mostly ‘customer cares but the company doesn’t’ .  Links to my previous posts :- 1) How I do not get any replies 2)My experience with Tata indicom. 3)Customercare less 4)Tips […]

noreply@customerservice.com

“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor […]

The ‘Customer Care’less

Today my wife received a credit card (which she has not applied for) from The Bank. I suggested calling up the Customer ‘care’ to sort out the issue. 10:00 AM Automated voice “ Thanks for calling us. Happy new year to you and your family and …………….” 10:04 AM Automated voice  “Dial 1 for…dial 2 […]