Tag Archives: Customer

The ‘Customer Care’less

Today my wife received a credit card (which she has not applied for) from The Bank. I suggested calling up the Customer ‘care’ to sort out the issue. 10:00 AM Automated voice “ Thanks for calling us. Happy new year to you and your family and …………….” 10:04 AM Automated voice  “Dial 1 for…dial 2 […]

Tips In Writing a Complaint

If you have read the previous post (My Daddy Strongest Part I and Part II ), you would know what is inspiring me on fighting for justice(often end up as a ‘fight’ itself with no justice).  No. I have not filed any case in consumer court so far. But I have tried my luck by […]

My Daddy Strongest! Part II

This time it was him against State Bank of Travancore. He had loan with the bank and the manager has promised him that he would have the flexibility of withdrawing from the loan account any time he wanted.   He withdraw-ed money only as and when he wanted. After two weeks the manger quit and the […]

My Daddy Strongest ! Part I

Browsing through a couple of blogs today and I found an interesting one. This was about consumer protection. This reminds me of the consumer cases my dad has filed against State Bank of Travancore and The KSEB (Kerala State Electricity Board).  My dad can’t take it when it comes to poor customer service. (My daddy […]